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Managing IT Projects

Course Duration: 3 Days (8:30am-5:00pm)

Professional Development Units (PDU): 22.5

Continuous Professional Development Points (CPD): 15 

You'll Learn How To:

• Define the role of the IT project manager
• Develop a results-driven project management team Identify, interpret, and manage the real project requirements
• Develop a focused project plan to manage IT projects
• Estimate IT project costs and schedules using simple techniques
• Find solutions to problems specifically related to IT projects

PMBOK® Knowledge Areas:

Project Integration Management Project Scope Management Project Quality Management Project Time Management Project Cost Management Project Risk Management Project Human Resource Management Project Communications Management

Program Objectives:

Today's IT projects present unique challenges to the project manager requiring coordination with many stakeholders and integration of various technological capabilities. In Managing IT Projects, you'll discover critical success factors and hidden risks inherent in IT projects-and you'll leave with an understanding of strategies and techniques developed in the field by experienced IT project managers for successfully managing IT projects.

"IT" means different things to different people. This course addresses all areas of IT project management: hardware, software, systems integration, communications, and human resources. It addresses the role of the project manager and the project team at each phase of the project life cycle, helping you gain the foundation, basic experience, techniques and tools to manage each stage of your project. You'll learn techniques to determine customer requirements, set goals tied directly to stakeholder needs, get the most from your project management team, and utilise project management tools to get work done on time and within budget.

By extending traditional project management concepts into the IT arena, you'll gain an understanding of the strategies and skills necessary to manage IT projects of any size. And you'll take home powerful tools to enhance your IT project management capabilities, as well as written text in your course binder explaining the concepts in each unit for reference when you return to the workplace. In addition, you'll receive Project Management Terms: A Working Glossary, by J. Leroy Ward, PMP.

You'll learn IT project management skills through hands-on exercises, interactive case studies, and relevant discussions with your peers and an experienced IT project management instructor. This approach allows you to practice new skills and ask questions as you assimilate a broad array of practical experiences that can immediately be applied when you return to the workplace.

Reminder: Participants taking this course should not take Managing Projects.

Course Outline:

1. Overview of IT Project Management Definition and characteristics of IT project management Common reasons why IT projects fail Critical factors for IT project success The IT project life cycle and the activities of each life cycle phase Project processes common to all projects
2. Concept Phase Selecting and funding IT projects Identify key project stakeholders Describe the purpose and content of a IT business case Prepare a project charter
3. Requirements Phase Identify and articulate customer requirements Distinguish between functional and technical requirements Use different methods for gathering requirements Develop a requirements traceability methodology
4. Planning Phase Identify the key components of the project plan and the planning process Construct a work breakdown structure showing all work components Build a project schedule Estimate duration, resources, and costs Describe risk management planning and risk response planning Describe subsidiary management plans including communications, procurement, and quality
5. Design Phase Describe the major activities of the preliminary and detailed design activities Identify typical content of the technical specification document Identify some design techniques use in developing the technical solution Describe make or buy decision methodology
6. Construction Phase Develop a project team to build and deliver the product Describe quality assurance activities, testing and audits Assess project performance Develop and use a change request methodology Develop risk response strategies
7. Delivery Phase Describe the key activities of the delivery phase Describe four major product/system conversion strategies Understand the "go-live" transition responsibilities of the project manager Develop scope verification and customer acceptance strategies

Course Schedule and Fees

Prices below are indicative of Public Courses Only. Discounts apply for groups and on site training. Please call ESI to discuss.