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• Advanced Project Management Courses
• Aligning Project Management with Organisational Strategy
• Guiding Organisational Change
• Leading Complex Projects
• Leading Project Managers: A Guide to Success
• Managing Global Projects
• Program Management
• Rapid Assessment and Recovery of Troubled Projects
• Leading High Performance Teams
• Requirements Management: A Key to Project Success

Program Management

Course Duration: 3 Days (8:30am-5:00pm)

Professional Development Units (PDU): 22.5

Continuous Professional Development Points (CPD): 15

You'll Learn How To:

• Develop strategies to increase the effectiveness of an organisation's approach to program management Initiate and organize a large-scale program
• Manage stakeholder relationships effectively
• Market, brand and sell a program
• Establish standards and procedures to ensure quality is achieved
• Plan, control and execute a successful program
• Support project managers and project teams in programs

PMBOK® Knowledge Areas:

Project Integration Management Project Risk Management Project Scope Management Project Human Resources Management Project Quality Management Project Procurement Management Project Time Management Project Communications Management Project Cost Management

Program Objectives:

Program managers are, above all else, change agents. Their role has evolved in most organisations from that of managing multiple projects, to implementing business strategy through an integrated portfolio of projects involving the management of multiple teams of professionals, as well as executive-level stakeholders. As such, the program manager today requires a refined set of business, marketing and leadership skills that are vastly different from that of a project manager. Yet, to be an effective program manager generally requires a firm foothold in project management. To many, program management is the next logical step in the career progression of one of the world's fastest growing disciplines.

Using a comprehensive and real-life case study, experienced project, business and technical managers will learn how to succeed as a program manager by focusing on what makes them successful. Numerous studies provide valuable information on what makes program managers successful and these are used and referenced in this course. To be sure, success is not based on technical competence; rather, it is business savvy, leadership and communication skills that separate the winners from the losers.

This course provides a set of practical tools and techniques designed to get you up to speed quickly on these issues, thus negating the need for theory-based lecture and time-wasting and elementary "exercises." This is "real-life" information, directly from the trenches and facilitated by instructors who have "been there, done that."

Reminder: Participants should have a basic understanding of project management before taking this course.

Course Outline:

1. Program Management Overview Defining program management Programs and organisational strategy
2. Introduction to Program Management Examining the program management continuum Defining organisational strategies The dynamics of programs in the organisational portfolio Comparing program and project managers
3. Programs and Strategic Initiatives Managing multiple, related projects Tying programs to organisational strategy Translating a strategic initiative into a logical program Assessing program sponsors Dividing a program into logical projects Avoiding program pitfalls
4. Program Organisation Structuring the program Creating the Program Directive Identifying program interfaces Optimising the schedule Determining program governance The role of the Program Office Staffing the program Reviewing project plans within the program
5. Stakeholder Management Managing stakeholders Managing project managers and program teams Negotiating in a program environment Dealing with win-lose scenarios Applying emotional intelligence.
6. Program Fitness Analysing business cases Tying finances to organisational strategies Developing and managing program budgets Understanding the Sarbanes-Oxley Act
7. Managing Contracts Applying success, delivery and acceptance criteria Avoiding dual-employer pitfalls Managing log-term contracts Making off-shore contracts successful
8. Program Integrity Examining issues of program integrity and ethics Managing boundaries - roles and scope Structuring the program to maximise integrity Using effective metrics and stage gates Managing Program audits
9. Managing Organisational Change Implementing program deliverables Managing expectations via Quality Function Deployment Reducing impacts during product implementation Monitoring the results

Course Schedule and Fees

Prices below are indicative of Public Courses Only. Discounts apply for groups and on site training. Please call ESI to discuss.